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Location NSW, Australia 2428
FAQ

What is NDIS Plan Management?

NDIS plan management means, the NDIS-registered plan manager takes care of your budgets within of your NDIS funding. The plan manager service provider gives you the freedom to chose NDIS registered and non NDIS registered providers – giving you greater option and helping to avoid waiting lists.
We will pay your providers promptly and be here to answer your NDIS questions.

Does Plan Management carry any extra cost?

No, Plan Management does carry any extra cost. Our fees are covered within the Ímproved Life Choices’ budget in your plan.

How does NDIS Plan Management work?

Unlike other service providers, All NDIS plan managers must be NDIS registered.
We go through a thorough audit process by the NDIA to ensure your funds are being handled by people you can trust.

How do the plan Managers use the allocated funds?

Plan Managers will claim against the service booking that they have lodged with the NDIS when they first set up your NDIS Plan Management.

How are the providers paid?

As your providers send in their invoices, the funds are claimed against the service booking that your plan manager has created with the NDIS. As soon as these funds are released by the NDIS your provider is paid. This turn around can be a soon as 24 hours, longer when approval is waiting to be sought.

What is the standard turnaround time for the payment?

The standard turnaround time promised for the payments is within 3 business days from the day of the receipt of the invoice, but usually payment is much faster.

How Long does it take to get set up with a Plan Manager, ready to pay invoices

The standard turnaround time for signing up a new NDIS participant is one business day for us, from the time of the completion of service agreement.